Taxi Booking Apps: An Overview

Over the last few years, the scope of traditional taxi services has almost finished. Competition is too intense, customer loyalty is almost non-existent, cheaper transport providers are stepping in. Uber-like taxi booking apps are taking the market away from traditional taxi services. The reality is that Uber-like taxi services are growing rapidly. 

As per the reports, in the last year, Cab companies earned a profit of $3.5 billion. Around 41% of Android users have a Taxi booking app installed on their smartphones. 

If you already have a taxi service or planning to come into this market, having a taxi booking app (Mobile App) is the best way. By developing a mobile app to complement their existing service, a top-rated taxi app development company can make it easier for customers to book a ride. A taxi app can make life easier for drivers as well.

 

A Taxi Booking App Service

A full-featured taxi booking solution requires you to invest in various things like servers, Dashboard panel, Mobile apps, etc.  You may have to establish partnerships with taxi companies or individuals and offer them an app with two discrete interfaces — one for taxi riders, the other for taxi drivers. 

With the help of GPS, a server identifies the current location of a user in need of a taxi and notifies the nearest driver. In this case, it’s super important to be able to monitor drivers’ locations.  

The main features of a Taxi Booking App

Simple User Interface

A well-designed mobile app will increase your user’s experience. An easy-to-use interface will provide your customers with a user-oriented and quick ride booking experience that will further help in increasing user engagements. It would also be suitable for drivers who would remain connected to their client base.

Location tracking

The taxi booking must have the capability of tracking the real-time location of the driver and the rider. The location tracking feature will help to find the nearest driver, and once the driver has accepted the request, the app shows an estimated arrival time until the driver arrives at the rider.

Accurate Fare Calculation

You can calculate the fare on different aspects like a flat fee for a ride based on areas and cost per mile. You can set a fare calculation process as per the locations for multiple fare calculations.

SOS Contacts

With this feature, riders can add emergency contacts. With this function, the rider can send a text to the added contacts with the present location of the driver.

Favorite Destinations

Riders must be able to set the list of favorite locations like home, work, and hotel, so they don’t have to set the exact location every time. This feature will save the time of both rider and driver as the rider can book a ride in less time.

Payment Options

There should be multiple payment options like cash, credit cards, debit cards, and other e-wallets. So riders can choose payment options according to their comfort.

Rider Trip History

Riders must be able to see their ride history with the full information like the route taken, charged amount, diver and car details pick and drop location, and all. 

Rating Features

There should be an option for the riders to put the reviews on the ride they have taken. It will help you to identify rider experience as well as driver behavior. This is the most crucial feature to make a taxi booking app successful.

According to the stats, The On-demand Taxi service market earned $50k million USD in 2019 and is expected to grow by 13.0% by 2025. The current User penetration is 20.1% in 2019 and is expected to reach 33.8% by 2025 

If you are planning to build a cab booking platform then you can discuss your taxi booking app development project with us as well as help you to launch a successful online taxi booking venture. 

Aryavrat Infotech guides you in all about the development process: sales@aryausa.com