In order to drive increased labor efficiencies, reduce costs, and deliver better customer/employee experiences, enterprises need a single platform to unify the user experience and solve customers’ issues.
Integrity On-Demand is the global leader in human resource and talent acquisition workflow automation, leveraging the cutting-edge technologies of artificial intelligence (AI), machine learning, hiring automation and AI chatbots for recruiting.
Capabilities to integrate with various tools i.e. Slack, Hipchat and social networking platforms i.e. Facebook, Telegram etc. Bot solutions for the web and mobile platforms according to your requirements.
Bots process inputs to understand the intentions in a broader context, and employ various types of neural networks for this purpose. They are more capable and effective in managing conversations, and essentially act as virtual humans.
Bots respond according to the queries fed to them and involve complex pattern matching i.e. matching incoming strings (customer text) with pre-defined patterns, enabling them to handle queries up to a particular limit.
24/7 customer support provides smoother interaction, more satisfaction, and more revenue by resolving queries instantly and providing better services.
Hiring a human for customer support is expensive, and a human can handle only one or two customers at a time. Bots can easily solve this problem, as one chatbot is equal to loads of human employees, and can easily communicate with thousands of customers at the same time.
